Why can't I bid on my phone even if I am a registered bidder?

If you find yourself being kicked out on our mobile bidding sites, you might want to enable the cookies on your phone first.

 

Here are some simple steps provided by OverDrive.

 

Enabling cookies using the Android web browser

  1. Open the Browser.
  2. Go to Menu > Settings > Privacy & security.
    Or, go to Menu > More > Settings and find "Privacy settings."
  3. Make sure Accept Cookies is checked or switched On.
    Once this is set, you can browse our MaxSold website normally.

 

Enabling cookies using Chrome for Android

  1. Open Chrome.
  2. Go to Menu > Settings > Content settings.
    You'll find the menu icon in the top-right corner.
  3. Make sure Accept Cookies is checked.
    Once this is set, you can browse our MaxSold website normally.

 

Enabling cookies using Safari for iOS (iPhone/iPad/iPod touch)

Or https://support.apple.com/en-ca/HT201265

  1. From your Home screen, go to Settings > Safari.
  2. For iOS 8 and 9: set Block Cookies to Always Allow.
    For iOS 7: set Block Cookies to Never.

You could read more on the apple support website: https://support.apple.com/en-ca/HT201265

 

How to enable cookies using the BlackBerry browser

  1. Open the Browser.
  2. Push the BlackBerry button, then select Settings.
  3. Tap Privacy and Security and ensure the Accept Cookies option is On.
    Once this is set, you can browse our MaxSold website normally.

 

How to enable cookies using Internet Explorer for Windows Phone

  1. Open Internet Explorer.
  2. Go to Menu > Settings.
  3. Make sure that Allow cookies on my phone is checked.
    Once this is set, you can browse our MaxSold website normally.

 

Hope this helps!

 

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