If you are having a MaxSold-managed auction, our team is responsible for supervising the pickup event and ensuring that bidders take only the items they paid for. However, MaxSold will not be held liable for loss of items from your home.
If you are having a seller-managed auction and hosting your own pickup event, you are responsible for the security of your items. You can ensure that bidders leave with only the items they paid for by checking their invoices and accompanying them to their lots.