Make sure you have the latest cataloging app "MaxSold Ninja HD"
For iPhone or iPad users: https://itunes.apple.com/ca/app/maxsold-ninja-hd/id1277738204?mt=8
For Android users: https://play.google.com/store/apps/details?id=com.maxsold.productninja
The logins will be provided in your welcome email.
If you have the old app, please delete it and reinstall the latest one.
If you still have issues with the app, feel free to contact Emma, Elsa or Jenn (DIY@maxsold.com). Good luck with your cataloging!