Skip to main content
MaxSold Help Desk Help Center home page
Submit a request
Sign in
  1. MaxSold Help Desk
  2. Frequently Asked Questions
  3. Buyer FAQ's

Buyer FAQ's

  • Tax Exemption for USA Resellers
  • How was I outbid when the current bid is the same as my bid?
  • What Taxes do I have to pay?
  • Trouble accessing any auction site?
  • My credit card isn't working
  • Can I stop receiving e-mail bid / outbid notifications?
  • Do I have to pay to register?
  • Can I lower my maximum bid? How do I increase my maximum bid?
  • Can I transfer money via E-Mail Money Transfer
  • How do I get on/off the e-mail list?
  • How do I search for a specific lot number in the catalogue?
  • Why aren't the bidder usernames displayed?
  • How are lots measured?
  • I would like my invoice to get sent to a different email address
  • How do I know if an item works? Why does it say 'untested'?
  • Can I bid if I don't have a credit card?
  • How can I change my bidder information?
  • Do you ship?
  • I went to pickup my item and there was no one there.
  • Is the pickup in someone’s house?
  • Where is my invoice?
  • I accidentally left an item behind. Can I come get it later?
  • How do bid increments work?
  • How do I add or change my credit card information?
  • My Maxbid is the same as the ‘current bid’ but the computer is saying I’ve been outbid, why?
  • If my credit card is declined, do I lose the lot?
  • If an item is photographed beside another lot, does it include both items.
  • « First
  • ‹ Previous
MaxSold Help Desk