MaxSold Help Desk

Promoted articles

• How MaxSold Helps Our Buyers During COVID-19
• What identification will I be asked to show at pickup?
• How was I outbid by an amount less than the minimum increment?
• Why do I get immediately outbid sometimes?
• How do I enter a maximum bid? (MaxBid) and can I outbid my own bid if I increase my maximum bid?
• What is Live View and how does it work?
• How does time extension / soft close feature work?
• Outbid even though the current bid is the same as your bid?
• Can I cancel or retract a bid?
• Can I pick up my items at a different time than the stated pick up time?
• Can I bid if I don't have a credit card?
• What does ‘soft close’ mean?
• Do you ship items?
• Is someone from MaxSold going to be there to help me move my items?
• Where is my invoice?
• How MaxSold Works With Sellers During COVID-19
• Why are the bids in current auctions low?
• What are the restrictions on items that can be sold?