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  1. MaxSold Help Desk
  2. Frequently Asked Questions
  3. Buyer FAQs

Buyer FAQs

  • Tax Exemption for USA Resellers
  • How was I outbid when the current bid is the same as my bid?
  • What taxes do I have to pay?
  • Why isn't my credit card working?
  • Can I stop receiving email bid/outbid notifications?
  • Can I pickup my items on a different day or time?
  • Can I change my MaxBid?
  • How do I get on/off the email list?
  • How are lots measured?
  • How do I change my bidder contact information?
  • How do I know if an item works? Why does it say 'untested'?
  • Can I bid if I don't have a credit card?
  • Can my items be shipped?
  • Is the pickup in someone’s house?
  • Where is my invoice?
  • I accidentally left an item behind. Can I come get it later?
  • How do bid increments work?
  • How do I add or change my credit card information?
  • If my credit card is declined, do I lose the lot?
  • If an item is photographed beside another lot, does it include both items?
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MaxSold Help Desk