Buyer FAQs
- How can I use the search function?
- Do I have to wear a mask on site?
- What should I bring to a pickup?
- What is the pickup address?
- Is there any more information about items listed in an auction?
- How do I activate my bidder account?
- What are the pickup categories?
- How do I enter a MaxBid?
- What does ‘soft close’ mean?
- Can I cancel my bid?
- Can I send someone to pick up my items?
- Can MaxSold staff help move my items?
- What does ‘buyer’s premium’ mean?
- Where is map view?
- Bidding 101
- How do I schedule a pickup time?
- What if the Seller has/had COVID-19?
- What makes MaxSold a safe marketplace?
- How MaxSold Helps Our Buyers During COVID-19
- How do I know MaxSold items are legitimate/not stolen?
- How do I register to bid?
- What if there is bad weather coming during the day of the pick up?
- How do I reset my password?
- How do I delete my MaxSold bidder account?
- Why has my account been suspended?
- The item(s) I purchased were not as described. Can I get a refund?
- How was I outbid by an amount less than the minimum increment?
- Why do I get immediately outbid sometimes?
- What is the Watch List?
- What is Live View and how does it work?