Buyer FAQs
- What identification should I bring to a pickup?
- What is the pickup address?
- Is there any more information about items listed in an auction?
- Account activation email
- Entering a Maximum Bid or MaxBid
- Soft Close, Extended Bidding
- Canceling or retracting a bid
- Working for MaxSold
- Pickup Schedule
- What does ‘soft close’ mean?
- Can I send someone to pick up my items?
- Help to move my items
- What does ‘buyer’s premium’ mean?
- Why you have Partner Managed Auctions on the website?
- How MaxSold Helps Our Buyers During COVID-19
- How do I know MaxSold items are legitimate/not stolen?
- How do I register to bid?
- What taxes do I pay if I purchase a car?
- What if there is bad weather coming during the day of the pick up?
- How do I reset my password?
- How do I delete my MaxSold bidder account?
- Why am I getting an error message that the website connection is not secure?
- Accepting the Terms & Conditions
- Why has my account been suspended?
- The item(s) I purchased were not as described. Can I get a refund?
- How was I outbid by an amount less than the minimum increment?
- MaxSold Manifesto from Founder
- Why do I get immediately outbid sometimes?
- What's the Watch List?
- What is Live View and how does it work?