Buyer FAQs
- How do I search for auctions or items?
- What should I bring to a pickup?
- What is the pickup address?
- Is there any more information about items listed in an auction?
- How do I activate my bidder account?
- What are the pickup categories?
- How do I enter a MaxBid?
- What does ‘soft close’ mean?
- Can I cancel my bid?
- Can I send someone to pick up my items?
- Can Maxsold staff help move my items?
- What does ‘buyer’s premium’ mean?
- How do I bid on an item?
- How do I know MaxSold items are legitimate/not stolen?
- How do I register to bid?
- What taxes do I pay if I purchase a car?
- What if there is bad weather coming during the day of the pick up?
- How do I reset my password?
- How do I delete my MaxSold bidder account?
- Why has my account been suspended?
- The item(s) I purchased were not as described. Can I get a refund?
- How was I outbid by an amount less than the minimum increment?
- Why do I get immediately outbid sometimes?
- What is my Watch List?
- What is Live View and how does it work?
- Tax Exemption for USA Resellers
- How was I outbid when the current bid is the same as my bid?
- What taxes do I have to pay?
- Why isn't my credit card working?
- Can I stop receiving email bid/outbid notifications?