MaxSold Help Desk
- How MaxSold Helps Our Buyers During COVID-19
- What identification will I be asked to show at pickup?
- What is the pickup address ? and why are all addresses hidden on the website)
- How was I outbid by an amount less than the minimum increment?
- Why do I get immediately outbid sometimes?
- How do I enter a maximum bid? (MaxBid) and can I outbid my own bid if I increase my maximum bid?
- What is Live View and how does it work?
- How does time extension / soft close feature work?
- Outbid even though the current bid is the same as your bid?
- Can I cancel or retract a bid?
- Can I pick up my items at a different time than the stated pick up time?
- Can I bid if I don't have a credit card?
- What does ‘soft close’ mean?
- Do you ship items?
- Is someone from MaxSold going to be there to help me move my items?
- Where is my invoice?
- Setting Dates for your Seller Managed or Partner Managed Auction
- How MaxSold Works With Sellers During COVID-19
- What are the restrictions on items that can be sold?