Once your auction is live, we highly recommend not removing lots as there is a quantifiable negative impact on the bidders’ perception of your auction, your integrity as a seller, and MaxSold’s ability to drive bids through our trusted and transparent process. Please do not make this decision lightly if you have a choice to leave it in the sale.
However, we are aware that you may still require us to remove a lot (or lots) from your online auction. Please note that, although this constitutes a breach of section 8b of the contract (“The seller cannot withdraw items once the catalogue is published.”), we are here to serve you to the best of our ability.
If you are looking to remove a lot once your dates are set but your auction is not live yet, please reach out by live chat or to maxservice@maxsold.com. You will not incur a fee at this stage.
For items removed once the sale has gone live or bidding has closed, a lot removal fee may be applied at the discretion of MaxSold.