From time to time, we know that sometimes the person doing the auction isn't the one collecting the proceeds once it's finished. Here are steps to add someone else as "the payee" on your auction!
Note: Do not enter someone else's payment information under your profile. This will change payment details on any other auction, future or past, under your email and could create payment issues and delays.
Invite a Payee
While logged into the seller app as yourself from the home screen:
- Click on "Manage my sales"
- Go to the ID for the sale you’d like to pay to someone other than you
- Go to settings (the gear cog in the top right corner)
- Select Payment Details.
- Select “Invite a Payee” and fill out the necessary information.
You will come back to the above settings later to select the new payee after they have completed the below steps.
This person will receive an email invitation to join your catalog, but bypass the registration process and be provided with a password by us.
Simply click the login link, select “click here to login” at the top and enter the details provided in the email to join the catalog
Once logged in:
- Select "Settings"
- Select “Payment Details”
- Then fill out your necessary payment details via our Payment Portal!
Final Step—Confirming Payee
Once the above is complete, please confirm the payee is selected for your auction.
- Click on "Manage my sales"
- Go to the ID for the sale you’d like to pay to someone other than you
- Go to settings (the gear cog in the top right corner)
- Select Payment Details
- Select the payee you want the funds going to
For further support or troubleshooting, please be sure to reach out to our Seller Support Team via Our Live Chat