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  1. MaxSold Help Desk
  2. Frequently Asked Questions
  3. Seller FAQs

Seller FAQs

  • Item Policies
  • Can I remove a lot from my auction?
  • Are there restrictions on items that can be sold?
  • How do I use the MaxSold Seller App for Smartphones?
  • Unpaid Invoices
  • How do I sell on MaxSold?
  • How do I review my MaxSold Managed Catalog?
  • How do I log in to the Seller Portal if I previously used a Facebook account?
  • How long should my MaxSold Auction run?
  • How should I group my items into lots?
  • How do I create a Seller Portal team and add team members?
  • What does the Seller Portal do and how do I sign up?
  • How do I host my Seller Managed pickup event?
  • Do I need a different login from the seller app/draft platform for the Seller Portal?
  • How do I choose which images are used to advertise my auction?
  • What is the notification section in the Seller Portal? Can I turn it off?
  • What are the different user roles in the Seller Portal?
  • How do I add new users to contribute to my Seller Managed draft catalog?
  • How do I download the MaxSold Seller App?
  • How can I keep track of my auction in the Seller Portal? What do the progress and metrics sections mean?
  • How do I report bugs or issues with the MaxSold Seller App?
  • Can I edit my user profile in the Seller Portal?
  • How do I use the MaxSold Seller app with multiple catalogers?
  • Can I change my email address or login in details in the Seller Portal?
  • Is there a character limit for lot titles or descriptions?
  • How do I review my Seller Managed draft catalog and set my auction dates?
  • How do I become a business partner with MaxSold?
  • What permissions do I need to conduct a sale at my location?
  • How does MaxSold market auctions?
  • What is the difference between a Seller Managed auction and a MaxSold Managed auction?
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MaxSold Help Desk