Please plan ahead for your dates when finalizing your catalog draft. The dates need to be sent one full day (24 hours) prior to the open. For example, for a catalog that is completed and locked on a Monday, the first available day to open will be Wednesday.
It is also necessary to have two full days (48 hours) between the closing date and the first pickup day. This is to allow the buyers time to complete the scheduling process for selecting the time they will arrive on-site on pickup day.
All one time sellers are required to take our new Contactless pickup training prior to the sale launching this can be found here: Seller Managed Contactless Pickup Process - updated Oct 5 2020
If you are a partner and working with a client with a firm deadline, always contact your operations manager to discuss rush options. (in some cases a rush fee may be required)